"My partner and I started our home search with a gentleman who was referred by a family member. Unfortunately, his availability didn't align with ours and our personalities clashed a bit. Eager to view a listing when that realtor wasn't available, I reached out via Zillow to schedule a viewing, and, serendipitously, we were connected to Monica Chang! Monica made herself available for a remote viewing the following day, kept me updated the listing, and let us know about the offer deadlines all before I heard back from my original agent. We gladly made the switch! Although that listing didn't work out, Monica was more than willing to work with us outside of her normal area and helped us purchase in Oakland. The search for our home was overwhelming, confusing, and foreign, but Monica did her absolute best to guide us through our options, explain some of the basics to us, was responsive, and flexible with her availability. At times, she even served as a bit of a therapist, listening to me vent about the process. I always felt comfortable asking Monica clarifying questions because she exudes patience and warmth while also balancing realistic expectations. Even when times got tough and frustrating due to delays out of our hands, she remained positive and kept us moving forward. Working with Monica felt a lot like working with a family friend which is what we NEEDED working on such a tight deadline. I would happily recommend Monica to a friend or family member in need of an agent."

"She helped us to find a new home to rent. She knows very well the area, what we needed because we were moving from a different state. She was always well prepared for the tours."

"I really enjoyed working with Monica. Especially during Covid restrictions in place it was very hard to organize a lot of things. We found together nice space and her support was very appreciated."